Privacy Policy

1. Introduction

Gain Function Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

We are registered in England and Wales under company number 16778756 with our registered office at Apartment 1305 Block B 3 Red, Media City Uk, Salford, England, M50 2AQ.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

When you contact us through our website forms, we collect:

• Your name
• Email address
• Company name and role
• Any message or enquiry details you provide

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Browser type and version
• Operating system
• Pages you visit and time spent on pages
• Referring website or source
• IP address (anonymised for analytics)
• General location data (country/region level only)

This information is collected through cookies and similar technologies. See our Cookie Policy for more details.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries: We use your contact information to respond to questions or requests you submit through our website.
• To improve our website: We analyse usage patterns to enhance user experience and website functionality.
• To comply with legal obligations: We may process your data to comply with applicable laws and regulations.

Legal Basis for Processing

We process your personal data based on:

• Legitimate interests: To respond to enquiries and operate our business effectively.
• Consent: For analytics cookies and marketing communications (where applicable).
• Legal compliance: To meet our legal and regulatory obligations.

4. Data Storage and Security

4.1 How We Store Your Data

Your personal data is stored securely using industry-standard encryption and security measures. We use reputable third-party service providers who comply with UK GDPR requirements.

4.2 Data Retention

We retain your personal data only for as long as necessary:

• Enquiry data: Retained for up to 2 years after last contact, unless you request earlier deletion.
• Analytics data: Anonymised and aggregated data may be retained indefinitely for statistical purposes.
• Cookie data: See our Cookie Policy for specific retention periods.

4.3 International Transfers

Some of our service providers (such as Google Analytics) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the UK Government.

5. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data (subject to legal obligations).
• Right to restrict processing: Request limitation on how we use your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent: Withdraw consent for processing at any time (where consent is the legal basis).

To exercise any of these rights, please contact us at [DATA_PROTECTION_EMAIL] or using the contact details below.

6. Cookies and Tracking

Our website uses cookies to improve functionality and analyse website usage. We use:

• Strictly necessary cookies: Essential for website operation.
• Analytics cookies: Google Analytics to understand how visitors use our site (requires consent).

For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

7. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics: Website analytics and usage tracking (with IP anonymisation).
• Google Tag Manager: Tag management for analytics implementation.

These services have their own privacy policies. We ensure all third parties are compliant with UK GDPR and have appropriate data processing agreements in place.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

10. Right to Complain

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):